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Privacy Policy Overview

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how InsidePth collects, uses, and discloses your information when you interact with our services. It also outlines your rights related to your personal data and how you can exercise those rights.

By using our website or services, you agree to the practices described in this Privacy Policy.

Definitions

You: This refers to the individual using our service, or the company or other legal entity on whose behalf the individual is using our service. For GDPR purposes, this may also be referred to as the Data Subject.

Company: InsidePth Software Solutions, referred to in this policy as “the Company”, “We”, “Us”, or “Our”, is the organization responsible for the handling of your personal information. For GDPR purposes, InsidePth acts as the Data Controller.

Personal Data: Any information that directly or indirectly identifies you as an individual. This includes your name, address, email, IP address, and other data that can be linked to your identity.

Service: The website or any other digital services provided by InsidePth.

Cookies: Small files placed on your device by websites you visit. Cookies store information such as your browsing preferences, login status, or usage history, helping us improve the functionality of our site.

Usage Data: Information collected automatically when using our service, such as your IP address, browser type, time spent on pages, and interaction with different features of the site.

Service Providers: Any third-party vendors or companies hired by InsidePth to process data on our behalf, including hosting services, analytics, and customer support. These entities help us provide and improve our services while maintaining strict confidentiality.

Data Controller: The organization (InsidePth) responsible for determining how and why your personal data is processed.

Information We Collect

When you interact with our service, we may collect different types of personal information from you. This includes:

Personal Data

  • Contact Information: We may request your name, email address, phone number, and other details required to provide services or respond to inquiries.
  • Account Information: When you create an account, we may collect your login credentials and any information necessary to manage your account.
  • Payment Information: For purchases or payments, we may collect details such as billing address and payment method, but we do not store payment card numbers ourselves. Instead, we rely on third-party processors to handle this securely.

Usage Data

  • Device Information: We may automatically collect information about your device, such as its IP address, browser type, operating system, and mobile device identifiers when applicable.
  • Website Interaction: Details about how you use our site, like which pages you visit, how long you stay, and links you click, are gathered to optimize your experience and improve the site.
  • Location Data: We may collect approximate location data based on your IP address to understand regional usage patterns.

Cookies and Tracking Technologies

  • Cookies: We use cookies to remember your preferences and ensure the site works properly. These may include session cookies (which are deleted when you close your browser) and persistent cookies (which remain until you delete them).
  • Tracking Technologies: Tags, beacons, and scripts may be used to track how you engage with our service, allowing us to analyze user behavior, improve performance, and enhance the user experience.

How We Use Your Information

We collect and use your data for various purposes, including but not limited to:

  • Providing and Maintaining Our Service: We use your personal data to deliver services, process transactions, and ensure the website functions smoothly.
  • Account Management: Your personal data allows us to create and maintain your account, giving you access to features and functionalities.
  • Customer Support: Your data helps us respond to inquiries, provide support, and resolve issues you may encounter while using our services.
  • Marketing and Communication: If you opt in, we may send you updates, newsletters, and promotional materials related to our products and services. You can unsubscribe from these communications at any time.
  • Compliance with Legal Obligations: We may use your data to comply with applicable laws, regulations, or court orders, as well as to protect our rights and prevent fraudulent activities.
  • Analytics and Improvements: We analyze usage patterns and user behavior to improve the performance, usability, and content of our website.

Sharing Your Information

We do not sell your personal data. However, we may share it with trusted partners in the following circumstances:

  • Service Providers: We may share your data with third-party vendors to facilitate services on our behalf, such as hosting, customer support, and payment processing. These providers are required to protect your data and cannot use it for other purposes.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such change.
  • Legal Obligations: If required by law, we may share your data with law enforcement or other regulatory authorities to comply with legal requirements.
  • Affiliates: We may share data with our affiliates, including parent and subsidiary companies, to offer joint services and products.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. If required by law or for legitimate business interests (such as maintaining records for tax purposes or dispute resolution), we may retain data for longer periods.

How We Protect Your Data

We employ a variety of security measures, including encryption and access controls, to safeguard your personal data. While no online service is completely immune to risks, we take every reasonable precaution to protect your information from unauthorized access, disclosure, or loss.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to update or correct any inaccurate data.
  • Deletion: You have the right to request that we delete your personal data, though some exceptions may apply.
  • Restriction: You can ask us to restrict the processing of your data in certain circumstances.
  • Objection: You may object to the processing of your data, particularly when used for marketing purposes.
  • Data Portability: You can request to receive your data in a structured, machine-readable format or ask us to transfer it to another organization.

To exercise any of these rights, please contact us at info@insidepth.com.

Cookies and Consent Management

We use cookies to enhance your browsing experience. When you visit our site, you will have the option to accept or decline non-essential cookies via the consent banner. You can also manage your cookie preferences in your browser settings.

Essential cookies, which are necessary for the website to function, cannot be disabled.

Types of Cookies We Use

  • Essential Cookies: Required for basic site functionality, such as logging in and accessing secure areas.
  • Analytical Cookies: Help us understand how visitors interact with the site, allowing us to improve performance.
  • Marketing Cookies: Track your online behavior to show you relevant ads.
  • Preference Cookies: Remember your settings and preferences to personalize your experience.

If you wish to manage or block cookies, please visit your browser’s help section for instructions.

Sharing of Your Personal Data

Business Changes
If we are part of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that process. We’ll make sure to notify you before anything changes, especially if a new privacy policy applies.

Legal Obligations
In certain situations, we may need to share your personal data if it’s required by law. This could be due to valid requests from public authorities, such as courts or government agencies.

Other Legal Reasons
There are times when we might need to share your data to:

  • Comply with legal obligations
  • Protect our rights or property
  • Investigate and prevent any wrongdoing related to our service
  • Ensure the safety of our users or the public

Protecting Your Personal Data

We take the security of your personal data seriously. While we aim to use commercially reasonable methods to safeguard it, please keep in mind that no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee 100% security but will always strive to protect your data.

Processing Your Personal Data

Third-party service providers who assist us in delivering our services only have access to your data for their tasks. They are not allowed to share or use it for anything else.

Analytics
We may partner with third-party analytics services to better understand how our services are being used.

Google Analytics
Google Analytics is a service that tracks and reports website traffic. Google may also use this data to personalize ads within its own network. You can opt out of Google Analytics by installing the opt-out browser add-on provided by Google.

For more on Google’s privacy practices, visit their Privacy and Terms page.

Email Communications

We might use your contact details to send you newsletters, promotional content, or updates that could interest you. You can always unsubscribe from these emails via the link in the email itself or by contacting us.

Email Marketing Providers
We might work with third-party email services to manage and send emails. Your data will only be used for this purpose.

Behavioral Advertising

We use remarketing services to show ads on third-party websites after you’ve visited our site. These ads are tailored based on your previous activity on our service.

Google Ads (AdWords)
Google’s remarketing tool allows us to show you ads on other websites. You can manage your ad settings or opt-out entirely by visiting the Google Ads settings page or installing the Google Analytics Opt-out Browser Add-on.

More details on Google’s privacy policies can be found on their Privacy & Terms page.

Facebook Remarketing
Facebook’s remarketing service helps us display ads based on your activity. To learn more about Facebook’s interest-based ads, visit their Help section. You can opt-out from Facebook ads through various organizations, depending on your region.

For Facebook’s full Data Policy, visit their privacy explanation page.

Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have several rights, such as:

  • Access to your personal data
  • Correction of inaccurate data
  • The right to object to how we process your data
  • Requesting deletion or transfer of your data
  • Withdrawing your consent at any time

You can exercise these rights by contacting us. We may ask for proof of identity before responding to such requests. If you feel your rights are violated, you can file a complaint with your local data protection authority.

Children’s Privacy

We do not knowingly collect information from children under 13. If you’re a parent and discover that your child has provided personal data, please contact us immediately, and we’ll take steps to remove it.

Links to External Sites

Our service may contain links to other websites. Please note that these external sites are not operated by us, and we are not responsible for their content, privacy policies, or practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be noted at the top. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

InsidePth Software Solutions
Email: info@insidepth.com
Phone: (+880) 1867322873
Address: Borpa Shantinagar Road, Narayanganj, Dhaka-1464, Bangladesh